How do I add a text (SMS) contact method in Canvas?

If your institution allows you to add other communication channels, you may be able to add a text or Short Message Service (SMS) communication channel to receive Multi-Factor Authentication (MFA) codes (if enabled for your account) on your cellular device. Text or SMS channels appear under the Other Contacts sidebar heading.

Notes:

  • Standard text message rates may apply.
  • SMS is only used for Multi-Factor Authentication (if enabled for your account).
  • If notifications are not enabled by your institution or are not available in your country, you can use the Canvas Student app or Canvas Teacher app and receive push notifications.
  • When you log into the mobile app, a push notification channel is automatically created. If the ability to receive push notifications has been enabled by your institution, a push notification column displays when you log into the mobile app.
  • MFA is exclusively available for users in the United States.

00:07: How do I add a text SMS, contact method in canvas. 00:12: In global navigation, click the account link then click the settings 00:16: link. 00:18: In the other contacts section, click the add contact method link. 00:24: If you are in the United States, enter your 10-digit cell phone number and 00:28: click the register SMS button. 00:32: Check your cell phone for a confirmation code. 00:34: From canvas, enter the code into the text field to resend 00:38: the confirmation. Again, click the resend confirmation link. 00:42: Click the confirm button. 00:45: To delete the contact method. Click the delete icon. 00:49: Click the okay button. 00:51: This guide covered how to add a text SMS. 00:54: Contact method in canvas.

Open User Settings

Open User Settings

In Global Navigation, click the Account link [1], then click the Settings link [2].

Add Contact Method

Add Contact Method

In the Other Contacts section, click the Add Contact Method link.

Register SMS: United States

Register SMS: United States

If you are in the United States, enter your 10-digit cell phone number [1], and click the Register SMS button [2].

Note: SMS is only used for Multi-Factor Authentication (if enabled for your account).

Confirm SMS Number

Confirm SMS Number

Check your cell phone for a confirmation code from canvas. Enter the code into the text field [1]. To resend the confirmation again, click the Re-Send Confirmation link [2]. Click the Confirm button [3].

Delete SMS

Delete SMS

To delete the contact method, click the Delete icon.

Confirm Deletion

Confirm Deletion

Click the OK button.