Canvas Guides (English)Canvas GuidesCanvas Basics GuideCanvas InboxHow do I archive a conversation in the Inbox?

How do I archive a conversation in the Inbox?

You can archive messages if you want to keep them but remove them from your Inbox.

Note: You cannot archive sent messages.

00:07: How do I archive a conversation? 00:10: In global navigation click the inbox link 00:14: Select the conversation 00:17: To select multiple messages to Archive click the message check box or 00:21: press the command key Mac or the control key Windows 00:25: while clicking each message. You want to select You can also click 00:29: the check box or use the same keyboard command to deselect a message. 00:34: Click the archive icon. 00:37: To view archived messages click the inbox drop-down menu select 00:41: the archived link. 00:44: To unarchive a message click the message you want to unarchive? Click 00:48: the unarchive icon. 00:51: This guide covered how to Archive a conversation.

Open Inbox

Open Inbox

In Global Navigation, click the Inbox link.

Select Conversation

Select Conversation

Select the conversation.

Select Multiple Messages

Select Multiple Messages

To select multiple messages to archive, click the message checkbox or press the command key (Mac) or the control key (Windows) while clicking each message you want to select. You can also click the checkbox or use the same keyboard command to deselect a message.

Archive Conversations

Archive Conversations

Click the Archive icon.

View Archived Conversations

View Archived Conversations

To view archived messages, click the Inbox drop-down menu [1]. Select the Archived link [2].

Unarchive Conversations

Unarchive Conversations

To unarchive a message, click the message you want to unarchive [1]. Click the Unarchive icon [2].