How do I delete a conversation in the Inbox?

You can delete entire conversations from your Inbox when you no longer need them.

You can also delete individual messages from a conversation instead of deleting the entire thread.

Note: If you delete an entire conversation involving multiple participants, you are removed from the conversation thread as a recipient and will not receive any further messages sent within the conversation. However, any messages you sent within the conversation remain.

00:07: How do I delete a conversation? 00:10: In global navigation click the inbox link 00:14: Select the conversation 00:17: To select multiple messages to delete click the message check box or 00:21: press the command key Mac or the control key Windows 00:25: while clicking each message. You want to select You can also click 00:29: the check box or use the same keyboard command to deselect a message. 00:34: Select the conversation 00:37: To delete multiple conversations select the message check box or 00:41: press the command key Mac or Ctrl key Windows while 00:45: clicking each message. You want to delete Then click the delete icon. 00:51: Select the okay button all messages from that conversation are deleted. 00:56: This guide covered how to delete a conversation.

Open Inbox

Open Inbox

In Global Navigation, click the Inbox link.

Select Conversation

Select Conversation

Select the conversation.

Select Multiple Conversations

Select Multiple Conversations

To select multiple messages to delete, click the message checkbox or press the command key (Mac) or the control key (Windows) while clicking each message you want to select. You can also click the checkbox or use the same keyboard command to deselect a message.

Delete Conversation

Delete Conversation

Click the Delete icon.

Note: You can only delete your copy of the conversation. You cannot delete the conversation for all recipients.

Delete Multiple Conversations

Delete Multiple Conversations

To delete multiple conversations, select the message checkbox or press the command key (Mac) or control key (Windows) while clicking each message you want to delete [1]. Then click the Delete icon [2].

Confirm Deletion

Confirm Deletion

Select the OK button. All messages from that conversation are deleted.