Embed this video:

00:07: How do I get help with canvas?

00:10: At the bottom of global navigation, click the help link.

00:14: Depending on your user role. There are 7 default links for help or feedback.

00:18: Search the canvas guides ask your instructor.

00:21: A question ask the community covid-19

00:25: Candace resources.

00:28: Video conferencing guides for remote classrooms report.

00:31: A problem and submit a feature idea.

00:35: Your institution they reorder or remove the default links.

00:39: Your institution May remove or modify which length displays as a featured

00:43: link and which link displays the new label Leslie,

00:47: your institution can include custom links in The Help menu.

00:50: Custom links may include pages to phone numbers support

00:55: information and other resources.

00:59: The search, the Candace guides link helps you search canvas documentation for information

01:03: about features in canvas.

01:06: Ask your instructor. A question, link allows you to contact an instructor Ortega

01:10: and any of your active courses directly from the help page.

01:14: And of course drop-down menu. Select a course that relates to your question

01:18: in the message field. Enter the message for your instructors.

01:22: When you're done, click the send message button, replies will be sent to

01:26: your conversations inbox. If your course, includes more than one instructor

01:31: or top, your message will be sent as a group message to all instructors.

01:35: Tas in the course.

01:37: He asked the community link allows users with an instructor, TA or desiigner

01:41: Bass troll to collaborate with other members of the canvas Community for answers to Canvas

01:45: questions. This link directs to the finance through space in the canvas

01:50: community.

01:52: The covid-19, Candace resources link allows users to view tips for

01:56: learning online, using canvas.

01:59: The video conferencing guides for remote classroom blank allows users to access

02:03: guides and resources for using web conferencing and remote classrooms and

02:07: online courses. This link may not appear in your canvas help

02:11: menu.

02:13: The report, a problem link helps you report problems and canvas.

02:17: You may find a faster response to your question by searching the canvas guides.

02:21: But if you can't find an answer, you can submit a ticket and get

02:25: support help.

02:27: In the subject field, create a subject for your ticket.

02:31: In the description field, describe the problem you are experiencing in canvas,

02:35: please be as detailed as possible to help troubleshoot the problem in

02:41: the drop-down menu. Three, select the statement that best describes how the problem

02:45: is, affecting you. When you're done, click the submit ticket button

02:49: depending on your institution support schedule, you'll receive a reply

02:53: as soon as possible.

02:56: The submit a feature idea, link allows you to submit feature ideas to Canvas

03:00: this link directly to the feature ideas space in the canvas community.

03:06: This guy covered how to get help with canvas as a student.