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00:07: How do I customize the canvas help menu for an account?

00:12: In global navigation, click the help menu link, then click the customize,

00:16: this menu link.

00:19: In the settings tab, locate The Help menu option section.

00:23: By default the canvas. Help menu, text displays as help to

00:27: change the text. Enter the new name in the text field.

00:31: The name of the help menu displays in global navigation, the footer of

00:35: the login page and the top menu bar in speed grader.

00:39: The name should be no more than 30 characters.

00:42: By default the help Navigation, icon displays as a question mark.

00:46: To change the navigation, icon select another icon from the included icon

00:51: set. The selected icon displays a square border.

00:56: The navigation icon, currently only displays in global navigation to

01:00: best assist your account users. The navigation icon should complement the

01:04: name of the help menu.

01:07: You can allow your users to view up to eight, default help menu links, according to their

01:11: role

01:13: Search. The canvas guides users can search the canvas guides for information

01:17: about features inside of canvas.

01:21: Conference guides for remote. Classrooms users can view and search guides

01:25: and resources for using conferences in remote classrooms and online learning.

01:31: Ask your instructor a question, students.

01:33: Only students can quickly send their instructors questions about their courses.

01:37: Messages are copied to the conversation sent folder and move to

01:41: the inbox when a reply is received.

01:45: Report. A problem users can submit problems with canvas.

01:48: Tickets are either sent to Canvas OR your own support team, depending

01:53: on your institutions preference to manage support tickets.

01:58: Training services portal users can access training resources provided

02:02: by instructure.

02:09: Ask the community non-students, only users can exchange ideas

02:13: and solutions regarding canvas functionality with canvas experts and their

02:17: canvas peers.

02:19: Submit a feature idea. Users can submit ideas about how to make canvas

02:23: better.

02:28: To move a default link up or down in the menu, click the up or down arrow.

02:33: To delete a default link. Click the delete icon to edit a

02:37: default link. Click the edit icon.

02:40: To edit the name of a default link type in the link, name field.

02:44: To edit the description of a default link type in the link description field.

02:49: To select which users can view a default link.

02:52: Click the user role available to checkboxes.

02:55: Options include everyone. Students teachers admins,

02:59: observers and unenrolled.

03:02: Unless otherwise changed all user roles are selected for custom links.

03:08: Use the features checkboxes if you wish to have the link display with a new label

03:12: or as a featured link. To add a custom featured headline, edit,

03:16: the featured headline field. You may only have one featured link and

03:20: one New Link in The Help menu.

03:24: To save your changes, click the update link button.

03:39: If you want to restore a default Link in The Help menu, click the add link

03:43: button and select the name of the link. Faded links cannot be added

03:47: as they are already in The Help menu.

03:50: If you'd like to add a custom link to the help menu, click the add link button,

03:54: then click the add, custom link option.

04:00: In the link name field, enter the link name.

04:03: In the link description field. Enter a description for the link.

04:08: In the link URL field, enter the URL for the link.

04:12: This field is required.

04:15: The link URL field also supports the telephone URL and milto

04:19: schemes. To create a click to call Link in The Help menu,

04:23: enter telephone plus followed by the internal format of the phone

04:27: number country, code area code.

04:30: And number, in this field, Additionally, users can use

04:34: the telephone link to call the number through their computers.

04:37: When a user clicks, the link the user receives a confirmation alert before

04:41: the call is placed. Users may be able to access telephone links

04:46: when viewing canvas in a mobile browser. Although mobile browsers are not officially

04:50: supported by canvas to create a meal to scheme in The Help menu.

04:54: Enter mailto followed by the email address.

04:58: When a user clicks, the link the user's browser opens the email service

05:02: configured in the user's browser and creates an email to the designated email

05:06: address. If no browser configuration is set, the

05:10: browser will try to pass the email link to a desktop email program.

05:15: For the Available to checkboxes, select the user(s) who can view the link.

05:19: Options include Everyone, Students, Teachers, Admins,

05:24: Observers, and Unenrolled.

05:26: Unless otherwise changed, custom links select checkboxes for all

05:30: roles.

05:32: Use the features checkboxes if you wish to have the link display with a new label

05:36: or as a featured link. To add a custom featured headline, edit,

05:40: the featured headline field. You may only have one featured link and

05:44: one New Link in The Help menu.

05:47: Click the add link button.

05:51: To move a custom link up or down in the menu, click the up or down arrow.

05:56: To edit a custom link. Click the edit icon to delete a

06:00: custom link. Click the delete icon.

06:03: Click the update settings button.

06:07: This guide covered how to customize the canvas help menu for an account.