00:07: How do I start a conversation? 00:10: In global navigation click the inbox link 00:14: To create a start message. Click the star icon if you want to remove 00:18: the star click the star icon again. 00:22: To view only start conversations. Click the inbox drop down menu. 00:26: In the drop-down menu select the starred link. 00:31: View all the conversations you have started. 00:34: This guide covered how to start a conversation.