How do I message an individual student at the course level in Students in Need of Attention?

In Course Analytics, the course level Needs Attention allows teachers and admins to view an individual student's record, take direct action, and directly message the student.

How do I message an individual student or their teacher in Students in Need of Attention?

1. Navigate to Students List

Scroll and navigate to the Students list.
Navigate to Students List

2. Open Student Info

Locate and click the student's name.
Open Student Info

3. Open Message Options

Click the Message dropdown button.
Open Message Options

4. Open Message Student

To message the student, click the Message Student link.
Open Message Student

5. Message Student

In the Message Student popup window, the student recipient will be listed in the BCC field.
Message Student

6. Select Variable

To select a variable, click the Variables button. The Course Name and Criteria Not Met variables display in the message body.
Select Variable

7. Enter Subject and Message

Then, enter the subject and the message to send to the student.
Enter Subject and Message

8. Send Message

Then click the Send button.
Send Message

9. Open Message Teachers

To message the student's instructor(s), click the Message Teacher(s) link.
Open Message Teachers

10. Message Teachers

In the Message Teacher(s) popup window, all instructor recipients will be listed in the BCC field.
Message Teachers

11. Select Variables

To select a variable, click the Variables button. The Teacher's full name, Course Name and Criteria Not Met variables display in the message body.
Select Variables

12. Enter Subject and Message

Then, enter the subject and the message to send to instructors.
Enter Subject and Message

13. Send Message

Then click the Send button.
Send Message