How do I merge my user account with an account using the same email address?
If you have an email address registered in two Canvas accounts, you can merge these accounts. Merging accounts combines the logins, contact methods, and enrollments for the two accounts.
The icon to complete this process will only appear in User Settings if there are two or more email addresses on the account and the email address that appears on both accounts has been registered.
In order to complete this process, you must have the Canvas username and password for both accounts.
Notes:
- If you cannot merge accounts, this option has not been enabled by your institution.
- Merging user accounts cannot be undone.
Open User Settings
In Global Navigation, click the Account link [1], then click the Settings link [2].
Combine User Accounts
To merge user accounts, click the Merge icon in the Ways to Contact sidebar.
Confirm Account Merger
To confirm that you would like to merge accounts, click the Combine button.
Enter Credentials
Enter the email address and password for the second account.
View Confirmation Message
Confirm the merge was successful.
