How do I use the Canvas Studio Caption Request Tool to add captions to a media file?
Canvas Studio includes a captioning tool that generates a transcript file for your media files. The Caption Request tool transcribes the media file language with 85% accuracy.
You can also upload caption files for your Canvas Studio media.
In your Studio account, locate the media you want to view on the My Library page , or using the search field .
To open the media file, click the View link .
If the media file does not already have an associated caption file, you can use the Captions Request tool to generate a caption transcript. This tool automatically generates captions for your media with approximately 85% accuracy.
Click the Which language is spoken? drop-down menu . Enter or select the language spoken in the file .
To confirm your request, click the Request button .
View Queued Caption Request
View the queued caption request.
You will receive an email notification when Studio has completed the caption transcript.
View Caption File
The Studio Caption Request tool caption file displays in the Manage Captions section. You must review and publish the file before captions display in your media.
Review Caption File
Review the transcript generated by the Caption Request tool.
To edit the text for a timestamp, click to select the text field . Then edit the text.
To publish your transcript, click the Publish button .
Edit Published Captions
You can edit the caption transcript at any time. Click the caption transcript file Published link .
You can review and edit the transcript. Any changes are automatically saved .
View Caption Options
To view more options for the caption file, click the Options icon . To review published captions, click the Edit link . You can also download , replace , or delete  any caption file.
Note: Canvas Studio caption files download as SRT files. After downloading, you can convert caption files into word processing files on most computers.
By default, captions are turned off. To turn on captions in the media, click the Toggle Captions On icon .
- The Toggle Captions On icon only displays if the media has captions.
- The captions icon is accessible from the Settings menu on screens that are 480px wide or smaller.
To turn off captions in the media, click the Toggle Captions Off icon.