Canvas Guides

How do I add comments or replies to Canvas Studio media?

You can add comments directly to a video or audio file to create commentary or ask questions. You can edit or delete your comments if necessary.

You can also reply to a comment that has been posted in the timeline. Currently, comment replies only support one reply level. You cannot reply to another user's reply.

Note: Users with editing rights can delete any comment at any time.

Locate Media

In Studio, the My Library page opens by default. The library displays media preview tiles with the most recently added media displayed first.

To search for a media file, click the Search icon [1]. To sort media by title, click the Sort By drop-down menu [2]. To filter media by collection, or caption status, click the Filter by drop-down menu [3].

Open Media

Hover your cursor over the media thumbnail and click the View button.

Play Media

To play the media file, click the Play button [1]. The timeline displays the total length of the media [2].

View Timeline

To pause the media as it plays, click the Pause button [1]. As the media plays, the bar acts as a timer for the media. Starting with 00:00, the numbers change to show the elapsed time in the media [2].

Enable Comments

To view inline comments as you watch the media, click the Media Settings icon [1] then click the Comments toggle [2]. When enabled, the timeline displays dots to indicate inline comments. View comments in the Comments tab [3]. Comments display chronologically by time and are highlighted as they appear in the timeline.

Add Comment

To add a comment in the media timeline, enter your comment in the Comment field [1]. As soon as you start typing, the media automatically pauses.

When ready to add your comment, click the Comment at Time button [2]. The button displays the timestamp where your comment displays in the media timeline.