How do I log in to the Field Cloud Admin Console?

If you are an admin with the correct permissions, you can log in to the Field Admin Console and view support tickets for your institution. The Field Admin Console can be viewed through one of two options: the classic interface, accessed through cases.canvaslms.com, and the new interface, accessed through adminconsole.canvaslms.com.

Note: If you see login errors:

  • You may need to open cases.canvaslms.com or adminconsole.canvaslms.com in the same browser window where you are logged into Canvas.
  • You may be logged into the wrong Canvas account. Check your URL and try again.
  • You may be logged into Canvas as the wrong user. Log out of Canvas and log in as the correct user.
  • You may not be setup as a Field Admin. Contact your Customer Success Manager.

Log in to Canvas

Log in to Canvas

Using your institution's Canvas URL, enter your Canvas credentials and log in to your account.

Open Classic Interface

Open Classic Interface

In a new browser window or tab, enter cases.canvaslms.com in the URL field.

Select Account

Visit help.instructure.com.

If you have an account with more than one Canvas URL, you may be asked to select the account that you want to use to log in.

View Classic Interface

View the classic interface of the Field Admin Console for your account. Learn how to view the Dashboard.

Open New Interface

Open New Interface

In a new browser window or tab, enter adminconsole.canvaslms.com in the URL field.

Select Account

Select Account

If you have an account with more than one Canvas URL, you may be asked to select the account that you want to use to log in.

View New Interface

View the new interface of the Field Admin Console for your account. Learn how to use the new Field Admin Console.