How do I suspend or reactivate users in an account?
You can suspend and reactivate a user's profile. Suspending a user allows you to remove the user's login access to authorized systems. Reactivating a user allows the user to log into Canvas and regain access to previously authorized API integrations.
Notes:
- User suspension and reactivation is also supported in the SIS Export report.
- Users with multiple pseudonyms will continue to receive notifications unless all pseudonyms are suspended.
- Only root account admins can view and manage suspensions.
- Suspending a student does not affect the student's Canvas enrollment status.
- Suspending a student will block their login on the mobile app, but won't log them out if they're already signed in.
- To prevent user access to Canvas, their sessions must be terminated via the API, requiring them to log in to Canvas on any web browsers and re-authorize any third-party apps (including the Canvas Mobile app).
- Access tokens for the app must be removed from the user's Approved Integrations. You can manage API access tokens from your User Settings.
Open Account
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In Global Navigation, click the Admin link [1], then click the name of the account [2].
Open People
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In Account Navigation, click the People link.
Open User Profile
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In the search results, click the user's name.
Confirm Suspension
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To suspend a user and remove all of their login access to authorized systems, click the Suspend button.