How do I restore a deleted user or course in an account?
As an admin, you can restore a deleted user, or you can restore a reset or deleted course.
To restore a deleted user, you must know the User ID number to restore the user. To find the User ID, view the number at the end of the browser URL of a page view in the deleted user (e.g. account.instructure.com/users/XXXXXX).
To restore a course that has been reset or deleted, you must know the Course ID number. If your instructor cannot locate the Course ID number, you can access the instructor’s user details and look for the Course ID under Page Views. The Course ID is the number at the end of the browser URL of a page view in the deleted course (e.g. account.instructure.com/courses/XXXXXX).
Notes:
- Using an SIS ID will not restore a course unless the course was deleted via SIS.
- Restoring a course restores the previous course URL and all content. However, enrollments cannot be restored.
Open Account
In Global Navigation, click the Admin link [1], then click the name of the account [2].
Open Admin Tools
Click the Admin Tools link.
Select Restore Type
In the Restore Content tab, click the Select a type to restore drop-down menu [1].
To restore a course, select the Courses option [2].
To restore a user, select the Users option [3].
Restore Users
In the User ID field [1], enter the user ID of the user you want to restore. Click the Find button [2].
When the user is displayed, click the Restore button.
Confirm User Restore
Canvas confirms you have restored your user.
To view the user, click the View User button.
Restore Course
To restore a deleted course, click the Course ID field [1]. Enter the course ID of the course you want to restore. Then, click the Find button [2].
When the course appears, click the Restore button.
Confirm Course Restore
Canvas will confirm you have restored your course.
To view the course, click the View Course button [1]. To add user enrollments into the course, click the Add Enrollments button [2].
