How do I export a Data Subject Request Report as an admin?
As an admin, you can use this feature to fulfill DSR data access requests in a clear, human-readable format. You dont need to submit a Support request, and the export is ready without extra formatting. This streamlines your workflow and allows you to complete requests faster.
Note: This capability is available only for Canvas services and does not include other products or solutions. For assistance with products like Studio, Catalog, or Impact, please contact Support.
Open Account
In Global Navigation, click the Admin link [1], then click the name of the account [2].
Open People
In Account Navigation, click the People link.
Add Account
On the People page, click the Export DSR Request icon for the desired user to create a DSR Request.
Create Data Subject Request (DSR) Modal
In the DSR Request ID field, you can either use the default name, which includes the subject users name and report date or enter a custom name for the exported zipped folder [1]. Next, select the desired output format [2] and click the Create button [3].
Export Created Message
A message displays indicating the request was successful and an email will be received upon completion.
Note: The email link expires after 30 days. Additionally, to access the email link, admins must be signed into their admin account in Canvas.
Create Data Subject Request Status
Re-launching the export modal after starting a report displays whether the DSR report is still processing or failed.
Create Data Subject Request Download Link
Once the report is complete, an admin with the necessary permissions can view and download the report either from the modal or directly via the email link.
The DSR Output will be a zip folder following this naming convention:
<DSR Request Name>-<canvas_user_id>.
e.g.: -Student-2-2024-12-09-38230000000000048.zip
Note: When the folder is unzipped, it will contain an XLSX file and an attachments folder, both following the same naming convention. If no exportable attachments are found, the attachments folder will not be included.
View Data Subject Request File
The DSR Output Format displays tabs for an Intro Page [1], Communication Channels [2], Page Views [3], Asset User Accesses, [4], Pseudonyms [5], Attachments [6], Submissions [7], Enrollments [8], and User [9].
The DSR Folder Structure follows the following structure:
Folder: <DSR Request Name><canvas_user_id>
Folder: < My Files
Files: attachment name
Note: User files mirror the structure of the My Files folder in the user interface, including folders for personal files, course or group files, submission comments, and more.
