Canvas Guides (en)Canvas Admin Guide UsersHow do I act as another user in an account?

How do I act as another user in an account?

Acting as a user allows admins to log in as the user without a password. You can take any action as though you are the user, but the audit logs will show that you performed the tasks while acting as that user. Audit logs can be viewed by admins who have access to Canvas Data files.  

Only account-level users with the Act as users account permission can act as other users—this permission does not apply to sub-account admins.

Notes:

  • When acting as a user, language preferences do not apply and will always be shown in the default language.
  • To act as another admin, you must have all the permissions enabled in your account that have been enabled for that admin.
  • If your institution has a trust agreement with another institution, trust accounts do not grant permission for you to act as users associated with a different Canvas URL. You can only act as users who are associated with your same account.
  • Additionally, once you are acting as a user, any user role that can view the user details page displays the Act as Users link in the user details page. This behavior takes place because of an override to your permissions and helps you quickly act as another user; it does not mean that the user for whom you are acting is also able to act as other users.
  • Any Canvas feature that requires or modifies a user's API access token cannot be modified through acting as a user.

Open Account

Open Account

In Global Navigation, click the Admin link [1], then click the name of the account [2].

Find User

Find User

In the sidebar, find the user by viewing users in a specific term [1] or searching for a user directly [2].

Open User Profile

Open User Profile

In the search results, click the user's name.

Act as User

Act as User

Click the Act as User link.

Proceed as User

Click the Proceed button.

View Canvas as User

While you are acting like the user you will see what the user sees, but the audit reports will show that you performed those tasks and not the actual user. You will know that you are acting as a user by the information box at the bottom of the screen that says You are currently acting as [User].

Stop Acting as User

When you are finished acting as the user, click the Stop Acting as User button.