Canvas Guides (English)Canvas GuidesCanvas Instructor Guide Profile and User SettingsHow do I add a text (SMS) contact method in Canvas as an instructor?

How do I add a text (SMS) contact method in Canvas as an instructor?

If your institution allows, you may be able to add a text or SMS communication channel to receive Multi-Factor Authentication codes (if enabled for your account) on your cell phone. Text or SMS channels appear under the Other Contacts sidebar heading.

SMS notifications are currently available for cellular numbers registered in Afghanistan, Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, El Salvador, Finland, France, Germany, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kenya, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Oman, Pakistan, Panama, Paraguay, Philippines, Poland, Qatar, Russia, Rwanda, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, United Arab Emirates, United Kingdom, United States of America, Uruguay, Venezuela, and Vietnam.

Notes:

  • Standard text message rates may apply.
  • SMS is only used for Multi-Factor Authentication (if enabled for your account).
  • If notifications are not enabled by your institution or are not available in your country, you can use the Canvas Teacher app and receive push notifications.

Open User Settings

Open User Settings

In Global Navigation, click the Account link [1], then click the Settings link [2].

Add Contact Method

Add Contact Method

In the Other Contacts section, click the Add Contact Method link.

Register SMS: United States

Register SMS: United States

If you are in the United States, enter your 10-digit cell phone number [1], and select your cell phone carrier [2]. The SMS Email field [3] will auto-populate your SMS email address.

Click the Register SMS button [4].

Note: SMS is only used for Multi-Factor Authentication (if enabled for your account).

Register SMS: International

Register SMS: International

If you're located outside the United States, you may be able to select your country or region [1] and enter your cell number [2]. To register your number, click the Register SMS button [3].

Notes:

  • International SMS must be enabled by your institution. If you cannot select a country, this feature is not available to you.
  • SMS is only used for Multi-Factor Authentication (if enabled for your account).

Confirm SMS Number

Confirm SMS Number

Check your cell phone for a confirmation code from Canvas. Enter the code into the text field [1]. To resend the confirmation again, click the Re-Send Confirmation link [2]. Click the Confirm button [3].

Delete SMS

Delete SMS

To delete the contact method, click the Delete icon.

Confirm Deletion

Confirm Deletion

Click the OK button.