Canvas Guides (English)ImpactImpact Guide Support CenterHow do I customize my Impact Support Center?

How do I customize my Impact Support Center?

Admins can manage the Support Center design using the default theme, a custom theme, or their Canvas theme.

Note: To modify the shape and color of the Support Center button, contact your Customer Service Manager.

Edit Support Center Button

To modify the shape and color of the Support Center button, contact your Customer Service Manager.

Open Support

Open Support

In Global Navigation, click the Support link.

Open Design

Open Design

In the My Support Center page, click the Design link.

Open Themes

Open Themes

To manage your theme, click the Expand icon [1].

To view the Support Center in the default theme, click the Default option [2].

To use your Canvas theme for the Support Center, click the Canvas Theme option [3].

To create a custom theme, click the Custom Theme option [4].

Note: To see your Canvas Theme option you must add the following line to the Canvas instances config.json file:

SUPPORTCENTER.CANVAS_THEME_COLORS_ENABLED: TRUE

Manage Custom Theme

Edit Theme

In your theme design, you can use the following custom fields:

  • Header Background [1]: A background color for the header.
  • Header font color [2]: A color for the header text.
  • Top button [3]: A color of the buttons in the header.
  • Main area background [4]: A background color for the main area.
  • Main area font color [5]: A color for the main area text.
  • Links [6]: A color for links.
  • Content area background [7]: A background color for the content area.
  • Contact area font color [8]: A color for the contact area text.
  • Contact buttons [9]: A color for the contact buttons.
  • Footer background [10]: A background color for the footer.
  • Footer font color [11]: A color for the footer text.

Save Changes

Save Changes

Click the Save changes button.