How do I create a support article with the Impact Inline Editor?
You can create a context-sensitive article from within your learning application using the Inline Editor.
Navigate to the area of the learning application where you intend to place the message.
To open the Inline Editor, click the Impact icon  and then click the Add icon .
Enter a title , add your content , and add a description for the article .
To choose from existing content, click the Load Existing button . You can choose from ready-made content to add to your article.
To set visibility settings, click the Arrow icon .
In the Visibility Settings, determine who should see the hint  and when it should be presented (optional) .
Choose whether you would like to collect user feedback on the message .
Review the automatically rendered screenshot of the page and element. Upload a custom screenshot if needed .
Click the Save button .