How do I create a support article with the Impact Inline Editor?
You can create a context-sensitive article from within your learning application using the Inline Editor.
Open Inline Editor
![Open Inline Editor](https://media.screensteps.com/image_assets/assets/005/169/979/original/add0bcac-b941-4b3c-bdcf-8a35919b4838.png)
Navigate to the area of the learning application where you intend to place the message.
To open the Inline Editor, click the Impact icon [1] and then click the Add icon [2].
Open Support Article
![Open Support Article](https://media.screensteps.com/image_assets/assets/007/140/285/original/fc8ac673-7e5b-4e99-90b1-7e2e2f50860e.png)
In the side panel, click the Support Article button.
Add Support Article
![Add Support Article](https://media.screensteps.com/image_assets/assets/007/140/354/original/ed8094be-cbf7-49b0-94f1-7789d1b63f6b.png)
To create an article from scratch, click the Item button.
Add New Item
![Add New Item](https://media.screensteps.com/image_assets/assets/007/140/288/original/2760af6c-25a6-4f3e-9d36-5bb365458cb8.png)
Enter a title [1], add your content [2], and add a description for the article [3].
To choose from existing content, click the Load Existing button [4]. You can choose from ready-made content to add to your article.
To set visibility settings, click the Arrow icon [5].
Set Visibility Settings
![Set Visibility Settings](https://media.screensteps.com/image_assets/assets/007/140/290/original/4e042537-4137-4f9f-86be-4116030cff44.png)
In the Visibility Settings, determine who should see the hint [1] and when it should be presented (optional) [2].
Choose whether you would like to collect user feedback on the message [3].
Review the automatically rendered screenshot of the page and element. Upload a custom screenshot if needed [4].
Click the Save button [5].