Canvas Guides (English)ImpactImpact GuideSupport ArticlesHow do I create support articles in the Impact Dashboard?

How do I create support articles in the Impact Dashboard?

You can create support articles in Impact.

Open Support

Open Support

In Global Navigation, click the Support link.

Manage Articles

Manage Articles

To create a new support article, click the Create New drop-down menu [1]. There are different ways to create a support article, creating from new [2], create from an external site [3], and import from Blackboard [3] (only available for Blackboard users).

Note: You can also create support articles using the Inline Editor.