How do I create support articles in the Impact Dashboard?
You can create support articles in Impact.
Manage Articles
To create a new support article, click the Create New drop-down menu [1]. There are different ways to create a support article, creating from new [2], create from an external site [3], and import from Blackboard [3] (only available for Blackboard users).
Note: You can also create support articles using the Inline Editor.