How do I move an existing Support Center category into a different category in the Impact Dashboard?
You can move a category from one category to another.
Note: Top level categories cannot be moved into other categories. In order to learn how to arrange your support center categories to create subcategories please read this article.
In Global Navigation, click the Support link  and then click the Arrange Articles tab .
Move Support Center Category
To move an article, locate the category you want to move, click the Options icon  and then click the Move to link .
Click the name of the category  and then click the Move category button .