How do I add a support article to an existing campaign in the Impact Dashboard?
Impact allows you to assign a support article to an existing campaign to apply the user targeting rules (as defined for the campaign) to your support article.
Note: Out of the box articles will display Publish or Unpublish button rather than Edit Article.
Click the Manage Articles tab .
To add a support article to an existing campaign, locate and click the support article you want use .
To create a new article, click the Create New button.
Note: For more information about how to create a new article, visit How do I create support articles in the Impact Dashboard?
In the View Support Article page, click the Edit Article button.
Note: If you are creating a new support article, the Edit Article button does not display.
To add a support article to an existing campaign, enter the terms in the Filter field . Click the checkbox next to the name for the relevant campaign . You can also select multiple campaigns at the same time.
Note: Adding Out of the box articles to a campaign can only be added through the Campaigns link.