How do I customize the design of my messages in the Impact Dashboard?
Impact message designs can be customized in two major ways: Presentation Settings and Messaging Style.
If you’re looking for help in relation to message types, view the following article instead: What are the types of Impact messages?
Manage Messages
Click the Manage Messages tab [1].
To edit an existing message, click the name of the message [2].
To create a new item, click the New message button [3].
Edit Message
In the View Message page, click the Edit Message button.
Note: If you are creating a new message, the Edit Message button does not display.
Presentation Settings
In the sidebar, locate and open the Presentation section. Presentation settings allow you to modify the following design settings for your message:
- Message Icon (only for pop-up messages)
- Height
- Width
- Orientation (only for hint messages)
- Feedback (like/unlike buttons)
These settings can be adjusted while editing or creating a message in the Impact Dashboard or via the Inline Editor.
If you’re looking for help with message types (hint, pop-up, systray), view the following article: What are the types of Impact messages?
Note: The height and width need to be 100 and above. If it is set below 100, a warning icon displays at the top of the presentation box.
Messaging Style
Impact offers several messaging styles for you to work with that feature custom colors, fonts, and more. These style changes are available only by request. Please reach out to your CSM to learn more about the different message styles that are available.
Once you have selected a style, submit a ticket to [email protected] to request the change.
