To open the Inline Editor, click the Impact icon.

To edit an existing message, monitor, or support article, click the Show Existing button for the item you want to edit.

To filter messages, click the Filter by type dropdown menu. To search for a message, enter search terms in the Search field.

To search for a support article, enter search terms in the Search field.

To search for a monitor, enter search terms in the Search field.

To edit a message, support article, or monitor, click the Options icon. Then click the Edit link.

Edit the message or support article design. Then click the Next button.

Note: For more information on message and support article details, visit How do I create a message with the Impact Inline Editor? or How do I create a support article with the Impact Inline Editor?

Then edit the message or support article configuration.

When you are finished editing, click the Save button. Then select the And Publish or As Draft option.

Edit the monitor details. Then click the Save button.