How do I edit existing messages, support articles, or monitors in the Impact Inline Editor?
You can edit a message, article, or monitor from your learning application using the Impact Inline Content Library.
Open Inline Editor
To open the Inline Editor, click the Impact icon.
Open Existing Message, Support Article, or Monitor
To edit an existing message, monitor, or support article, click the Show Existing button for the item you want to edit.
Filter and Search Messages
To filter messages, click the Filter by type dropdown menu [1].
To search for a message, enter search terms in the Search field [2].
Search Support Articles
To search for a support article, enter search terms in the Search field.
Search Monitors
To search for a monitor, enter search terms in the Search field.
Open Message, Support Article, or Monitor
To edit a message, support article, or monitor, click the Options icon [1]. Then click the Edit link [2].
Edit Message or Support Article Design
To edit an existing message or support article, edit the message or support article design [1]. Then click the Next button [2].
Note: For more information on message and support article details, visit How do I create a message with the Impact Inline Editor? or How do I create a support article with the Impact Inline Editor?
Edit Message or Support Article Configuration
Edit the message or support article configuration [1].
When you are finished editing, click the Save button [2]. Then select the And Publish or As Draft option [3].
Note: For more information on message and support article configuration, visit How do I create a message with the Impact Inline Editor? or How do I create a support article with the Impact Inline Editor?
Edit Monitor Details
To edit an existing monitor, edit the monitor details [1]. Then click the Save button [2].
Note: For more information on monitor details, visit How do I create a monitor with the Impact Inline Editor?
