How do I know which sub-account a message belongs to?
You can see which sub-account is assigned to messages in the Impact Dashboard from the messages table or the individual message settings.
Note: This feature is only available to Canvas customers.
Open Messages
In the Global Navigation, click the Communication link [1]. Then click the Messages link [2].
Message Table
In Messages, click the Columns Visibility button [1]. Then click the Sub-account toggle [2] to display the sub-account field in the table.
The Sub-account field is displayed, showing the association between each message and its linked sub-account(s).
Message Settings
To view the sub-account linked to a specific message, locate and click the message you want to view.
In the sidebar, locate the Sub-account section. The message is assigned to the sub-account listed.
