How do I associate an article to a Support Center category in the Impact Dashboard?
With Impact, you can associate existing support articles and assign them to categories to structure your support center.
You can also add a support article to a support center category when creating a new article or editing an existing one.
Open Support
In Global Navigation, click the Support link [1]. Then click the Arrange Articles tab [2].
Add Existing Articles
To search for specific articles to add to the support center, enter the article name in the Search field [1].
Alternatively, locate the article or articles in the Existing Articles list and click the article checkbox [2].
Click the Insert button [3].