How do I add an article to a Support Center category in the Impact Dashboard?
With Impact you can create support articles and assign them to categories to structure your support center.
You can also associate and add a support article to a support center category.
Open Support
In Global Navigation, click the Support link [1]. Then click the Manage Articles tab [2].
Create New Article
To create a new article, click the Create New drop-down menu [1]. Then click the Create new link [2].
Add to Support Center Category
In the Create Support Article page, click the Add to Support Center Category drop-down menu [1].
Click the Add to a category drop-down menu [2].
To add the article to a category, click the checkbox next to the name of the category [3]. You can select multiple categories.
Publish Support Article
To save the article, click the Save as Draft button [1].
To publish the article, click the Publish button [2].
