How do I manage Impact Support button visibility?
Support button visibility in a learning application can be managed in the Impact Dashboard. Admins can choose from the following visibility options: Visible for all users, Hidden for all users, and Custom access.
In the Access dropdown , you can select to make the Support button visible to all users in a learning application , hidden for all users , or select a customized list of users who may view the Support button .
Assign User Custom Access
If you selected to assign custom access, an Assign to User dropdown displays.
To assign Support button visibility to certain groups of users, click the Assign to User dropdown  and select the checkboxes of applicable roles .
To update visibility, click the Save changes button.