How do I use Blackboard Release campaign templates in the Impact Dashboard?
The Impact monthly release campaign templates allow you to easily inform your users about any updates or changes Blackboard has made, in a timely manner. This article shows you how to successfully use these campaign templates as a draft, customize them to your institution’s needs, and start the campaign.
Open Tool Categories
In Global Navigation, click the Settings icon . Then click the Tool Categories link .
Enable Just Released Category
Make sure that the Just Released category is visible. This ensures that all of the related articles are available to the appropriate users in your Impact support center.
In the top navigation, click the Campaigns link . Then click the Templates tab .
Locate the release you are interested in using and click the Use as Draft button.
The campaign is now visible on your list of campaigns in the All Campaigns tab.
- Depending on the contents of the release, there may be separate campaigns for students and instructors.
- If the content of the release is the same for both user groups, or only applicable to one set of users, only one campaign will be available.
This does not mean that your campaign is active yet. You need to customize and start the campaign.
Review Campaign Content
Now that you have the campaign template in the list of your campaigns, you can use it as a draft. Tailor all the help items and configurations to fit your institution’s needs before starting the campaign.
Open the campaign and scroll down to see Help Items. You may see Ultra and Original Items. Only the items that correspond with your LMS will be visible once the campaign starts.
To preview the help item contents, click the Preview icon.
Remove from Campaign
If any of the articles are not applicable to your institution, click the item name . Then click the Remove from Campaign button .
Be sure to remove any links to this removed article from any of the included messages if needed.
Once you have added the campaign template you can make sure you are happy with the content before you activate or schedule it.
Once you’re happy with the content of the campaign, click the Edit Properties button.
Edit Campaign Details
A pop-up modal will appear with your campaign details. Click the Target Audience button.
Edit Target Audience
You can change the audience by picking any combination of roles , filters , user segments , or individual users  and click Outcomes button to continue .
Click the Save button.
Add Campaign Dates
Assign a start and end dates from the pop up modal and click the Ok button.
Click the Start Campaign button. Your campaign content will appear on the LMS pages of your selected user groups during the scheduled dates you have selected.
Track User Engagement
It is possible to track your users engagement with the campaign report.
Open the campaign, navigate to the Outcomes section and click the View More link.
View User Engagement
You will be able to see for example, how many users viewed the message, and how many clicked through the article links, providing you with useful insights into the effectiveness of the campaign.