How do I view article performance in the Impact Dashboard?
You can review Impact article performance via the Impact Dashboard. You can select to view performance in a table or as a chart.
View Article Performance Table
On the Support Insights page, the Article Health table displays key statistics about your recent messages .
Impact article performance is based on unique user views , views , comments , and ratings .
View Article Performance Chart
To view article performance data as a chart, click the View as drop-down menu  and select the View as chart option .
View the Article Health chart .
For each article, the table displays the following data:
- Date : when the feedback was given.
- Content : shows the comment on their feedback.
- Vote : shows if they upvoted or downvote an article.
- Author : who is giving the feedback.
- Added for : which article the feedback is for.