Canvas Guides (English)ImpactImpact Guide CampaignsHow do I add or remove content within a campaign in the Impact Dashboard?

How do I add or remove content within a campaign in the Impact Dashboard?

Campaigns allow you to deploy messages and articles over a specific period of time. You can add content to or remove content from a campaign.

View Campaigns

View Campaigns

In Global Navigation, click the Campaigns link [1].

From the All Campaigns tab [2], select the desired campaign from the overview [3].

Add a Message or Article to a Campaign

Add a Message or Article to a Campaign

On the Campaign Details page, scroll down to the Help Items section and click the Add Existing… link [1].

Use the dialog to search through all available content, select the desired message(s) or article(s), and click the Ok button [2].

Note: For more information about Help Item Icons, please read this article.

Remove a Message or Article from a Campaign

Remove a Message or Article from a Campaign

On the Campaign Details page, scroll down to the Help Items section and click to select the message or article you wish to remove from the campaign [1].

In the Basic Properties panel, click the Remove from campaign button [2].

After a message or article has been removed from a campaign, it will still be accessible in Messages > Manage Messages or Support > Manage Articles.