How do I add or remove content within a campaign in the Impact Dashboard?
Campaigns allow you to deploy messages and articles over a specific period of time. You can add content to or remove content from a campaign.
View Campaigns
In Global Navigation, click the Campaigns link [1].
From the All Campaigns tab [2], select the desired campaign from the overview [3].
Add a Message or Article to a Campaign
On the Campaign Details page, scroll down to the Help Items section and click the Add Existing… link [1].
If you are confused by the icons included in this Help Item overview, please read this article.
Use the dialog to search through all available content, select the desired message(s) or article(s), and click the Ok button [2].
Remove a Message or Article from a Campaign
On the Campaign Details page, scroll down to the Help Items section and click to select the message or article you wish to remove from the campaign [1].
In the Basic Properties panel, click the Remove from campaign button [2].
After a message or article has been removed from a campaign, it will still be accessible in Messages > Manage Messages or Support > Manage Articles.
