How do I add or remove content within a campaign in the Impact Dashboard?
Campaigns allow you to deploy messages, walkthroughs, and articles over a specific period of time. You can add content to or remove content from a campaign.
View Campaigns
In Global Navigation, click the Campaigns link [1].
From the All Campaigns tab [2], select the desired campaign from the overview [3].
Add a Message, Walkthrough, or Article to a Campaign
On the Campaign Details page, scroll down to the Campaign Content section and click the Add Existing drop-down menu [1].
Select Message, Walkthrough, or Article [2] to add to your campaign.
Use the dialog to search through all available content, select the desired message(s), walkthrough(s), or article(s), and click the Submit button.
Note: For more information about Help Item Icons, please read this article.
Remove a Message, Walkthrough, or Article from a Campaign
On the Campaign Details page, scroll down to the Campaign Content section and click to select the message, walkthrough, or article you wish to remove from the campaign [1].
Then, click the Unlink button [2] to remove the content.
After a message, walkthrough, or article has been removed from a campaign, it will still be accessible in Messages > Manage Messages, Walkthroughs > Manage Walkthroughs, or Support > Manage Articles.