How do I reset message views?
Messages created in Impact display in your Learning Management System. Upon viewing those messages, users can select to not view the message again. However, you can choose to reset message views so the message displays to users who have previously hidden the message.
- Campaigns that have been disabled and re-enabled do not reset message views.
- Messages that have been unpublished and re-published do not reset message views.
To reset all messages from the Impact dashboard:
In Global Navigation, click the Settings icon  and then click the Reset Views button .
User names are displayed in the Reset Message Views list.
To locate a user, type the user's name in the Search field.
To reset message views from individual messages:
Click the Manage Messages tab .
Click the name of the message you want to reset views .