How do I view message insights for a sub-account?
Message Insights reports on message performance and feedback in the dashboard in order to analyze the quality and impact of communication efforts.
Note: This feature is only available to Canvas customers.
In Global Navigation, click the Sub-account selector menu . Then, select the specific sub-account for which you want to view message insights.
For messages, tables are present for the following:
- Message Insights : Displays how your messages are performing.
- Message Ratings : Displays user votes for messages.
- All Comments : Displays message comments and ratings.
Note: For more information on message insights, visit How do I view Message Insights in the Impact Dashboard?