How do I target users of a course, term or sub-account in a message?

You can effectively target users within a course, term, or sub-account when sending messages. By navigating the messaging features, you can add custom user groups or Out of the Box User Groups to ensure a message reaches the intended audience.

How do I target users of a course, term, or sub-account in a message?

1. Open Messages

In Global Navigation, click the Communication dropdown menu. Then click the Messages link.

Open Messages

2. Manage Messages

To edit an existing message, click the name of the message. To create a new item, click the Create button.

Manage Messages

3. Edit Message

In the View Message page, click the Edit Message button. If you are creating a new message, the Edit Message button does not display.

Edit Message

4. Open Target User Groups

In the sidebar, locate and open the Target User Groups section.

Open Target User Groups

5. Open User Groups

Then click the User Group(s) dropdown menu.

Open User Groups

6. Add Custom User Group

Use the User Group(s) search bar to search custom user groups. Custom user groups can be created to include one or multiple courses, terms, or sub-accounts in one group.
Add Custom User Group

7. Add Out of the Box User Group

Use the User group(s), Term(s), Sub-account(s), course(s), or Role(s) drop-down menus to select Out of the Box user groups by your institution without having to create a Custom User Group.

Add Out of the Box User Group