Canvas Guides (English)ImpactImpact Guide Insights and ReportsHow do I view insights for a specific message in the Impact Dashboard?

How do I view insights for a specific message in the Impact Dashboard?

Impact provides you with several key insights about how your messages are being viewed, clicked, voted or commented on. This article will show you how to find these insights and get a list of users that interacted with your message from the Impact dashboard.

Open Messages

Open Messages

In Global Navigation, click the Messages link.

Open Message

Open Messages

Click the name of the message you would like to view.

Message Insights

Message Insights

To filter to a specific date range, click the Calendar icon [1].

To sort by a certain role category, click the Any Role Category drop-down menu [2].

To sort by a role, click the Any role drop-down menu [3].

When you are ready to search, click Apply Filter button [4].

View Feedback

Feedback

You can view how many votes a message has [1], many upvotes a message has [2], and how many downvotes a message has [3].

View Comments

Comments

For each message, the table displays the following data:

  • Date [1]: when the feedback was given.
  • Content [2]: shows the comment on their feedback.
  • Vote [3]: shows if they upvoted or downvote a message.
  • Author [4]: who is giving the feedback.